Privacy policy

This policy explains what personal data Can't Fuel There, Mate ("the app", "we", "us") collects, why we collect it, who we share it with and the rights you have over it. We collect as little as we need to show you cheap fuel, and we never sell your data.

Who we are

Can't Fuel There, Mate is run by an independent developer, who is the data controller responsible for your personal data.

For anything privacy-related, email privacy@oi-mate.app.

What we collect

If you use the app without an account, we don't hold any personal data about you on our servers.

Your account. When you sign in with Apple we receive an Apple user identifier, your email address (which may be an Apple private relay address if you choose to hide yours) and, the first time only, your name if you choose to share it.

Your profile. Your display name, preferred fuel, home postcode (if you add one) and the area it points to, and whether you prefer miles.

Your garage. Vehicles you add: registration, make, model, colour, fuel type, year of manufacture and related details such as engine size and tank capacity.

Your saved forecourts. The stations you star, and when you starred them.

Notifications. If you allow push notifications, a device token that lets us send alerts to your phone, linked to your account.

Emails you send us. If you report a price or send feedback, we receive your email address, your message and the details the app adds (the forecourt and prices shown, or your app and iOS version).

Your location

While you use the app, your precise location is sent to our server so we can find forecourts near you and work out how far away they are. It is used for that request only and is not stored against you.

"Nudge me at the pump" is off unless you turn it on, and needs "Always" location permission. Your phone watches for nearby forecourts and arrivals in the background, and may send your location to our server to refresh the list of nearby forecourts. As above, it isn't stored. Turn it off in the app or in iOS Settings at any time.

We never track your journeys, build a location history or share your location with anyone else.

What we don't do

No advertising, and no ad or tracking SDKs.
No analytics or behavioural profiling.
No selling or renting your data, ever.
No tracking you across other companies' apps or websites.

Why we use it (our lawful bases)

Under UK data protection law we must have a lawful basis for each use of your data:

To provide the service you asked for (contract): running your account, profile, garage and saved forecourts, and showing nearby prices.
Your consent: location access, "Always" location for pump nudges, and notifications. You give these through iOS permission prompts and can withdraw them in Settings at any time.
Our legitimate interests: keeping the service secure, fixing problems, correcting price data you report and improving the app from feedback you send.

Who we share it with

We only share data with service providers who process it on our behalf, under contracts that require them to keep it secure:

Supabase hosts our database and sign-in service. Your data is stored in the EU (Ireland).
Apple provides Sign in with Apple, push notification delivery and maps. Apple's own privacy policy applies to those services.
Our email provider receives the emails you send us.
The DVLA: when you add a vehicle, its registration may be checked with the DVLA Vehicle Enquiry Service to fill in its details.

We'll also disclose data if the law requires us to.

International transfers

Some of our providers are based outside the UK, including in the United States. Where data is transferred outside the UK, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.

How long we keep it

Account, profile, garage and saved forecourts: for as long as you have an account. When you delete your account they are deleted within 30 days.
Device tokens: until you sign out, delete your account or the token stops working.
Emails to us: up to 2 years, then deleted.
Location: not kept beyond the request it was used for.
Security logs held by our hosting provider: a short period, for troubleshooting and security.

On your phone

Some data stays on your device and never reaches us: whether you've seen the welcome screen, which forecourts recently nudged you (so you aren't nudged twice), and the latest prices shared with the Home Screen widget and CarPlay. Deleting the app removes it.

Your rights

Under UK data protection law you have the right to:

access a copy of the personal data we hold about you;
have inaccurate data corrected;
have your data deleted;
restrict or object to how we use it;
receive your data in a portable format;
withdraw consent at any time, without affecting what we did before.

You can edit your profile and garage in the app, and delete your account and all its data at any time from your profile (tap your name in the account menu, then Delete account). For anything else, email privacy@oi-mate.app. We'll respond within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to sort it out first.

Keeping it secure

Data is encrypted in transit between the app and our servers. Access to your account data is restricted so that only you, signed in, can read or change it.

Children

The app isn't intended for children under 13, and we don't knowingly collect their data. If you think a child has given us data, contact us and we'll delete it.

Fuel price data

Forecourt and price information comes from the UK Government's Fuel Finder scheme. Contains public sector information licensed under the Open Government Licence v3.0. Prices can change faster than we can update them, so always check the price at the pump.

Changes to this policy

If we change how we use your data, we'll update this policy and the date below. For significant changes, we'll let you know in the app.

Last updated: 8 October 2026